Bhakti Yoga Club, Kharadi

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Shipping and Delivery policy

SHIPPING AND DELIVERY POLICY

Effective Date: 15-07-2021

Thank you for visiting and shopping at Bhakti Yoga Club, Kharadi, through spiritedleaders.in and/or at byc-kharadi.com. 

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm IST through Sunday, or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. You can further reach out to us from the Contact Us Page

Shipping rates and delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout. The cost will be included in the final price of the cart (based on the weight and volume of the parcel). Our primary shipping partner is India Post through the Speed post. Following are the shipping charges as the Speed Post (India Post).

Overnight delivery is only available for orders with delivery addresses within the Indian Territory.

Shipment Confirmation and Order Tracking:

Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

Spiritedleaders.in and/or byc-kharadi.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages:

Spiritedleaders.in and/or byc-kharadi.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:
We currently do not ship outside the Indian Territory.

Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the Indian Post. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Spiritedleaders.in and/or byc-kharadi.com will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments:
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible either through Contact Us Page or to the following contact:

Call: +91 94528 38352 (Rajat J)
Or alert us at: rajatjais02@gmail.com

We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

If you have any questions about our Returns and Refunds Policy, please check the page or contact us: